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How to Integrate PayPal with PartnerPortal

Use this guide if your portal uses the older PayPal payout flow inside PartnerPortal.

For admins

  • Admin access to PartnerPortal
  • A PayPal business account connected to PartnerPortal
  • PayPal Payouts API enabled on that PayPal account

For partners

  • An active PayPal account connected to a bank account or other payment method

Partners who do not have a PayPal account cannot receive PayPal payouts through the portal.

  1. Open Integrations from the PartnerPortal sidebar.

  2. In the payments area, click Enable PayPal.

  3. Sign in to PayPal and finish the connection.

The Integrations page with the Enable PayPal button in the Payments section.

Use this option when you want to send a payout for one lead or one commission case rather than wait for a scheduled run.

  1. Open the lead’s detail page.

  2. Click the PayPal icon above the transactions area.

  3. Enter the payment details and choose when it should process.

Automatic PayPal payouts depend on your payment-scheduling setup inside the portal.

  1. Open the payment scheduling area in your portal.

  2. Configure the schedule to match how often your company pays commissions.

  3. Review the linked revenue and commission workflow so the right amounts are available to send.

The payment scheduling screen used for automatic payout timing.

  • Fund the PayPal account at least two business days before commissions are due.
  • Approve payments in PartnerPortal before they are sent.
  • If a payout fails because the PayPal account was not funded in time, fund the account and retry the transfer from the payments screen.

A partner needs a PayPal email saved in PartnerPortal before PayPal payouts can be sent to them.

The partner should already have an active PayPal account set up before you save the address in PartnerPortal.

As a partnerAs an admin
Who does thisThe partner adds their own payout emailAn admin adds it on the partner’s behalf
Where to goAccount & Settings → My AccountPartners → selected partner → Details

Option A: add your own PayPal email as a partner

Section titled “Option A: add your own PayPal email as a partner”
  1. Log in to the partner account.

  2. Open Account & Settings → My Account.

  3. Click the pencil icon to edit the account.

  4. Enter the PayPal email.

  5. Save the changes.

The partner My Account screen with the PayPal email field visible.

Option B: add a PayPal email on behalf of a partner

Section titled “Option B: add a PayPal email on behalf of a partner”
  1. Open Partners and select the partner.

  2. Click Details.

  3. Edit the partner’s payment information.

  4. Enter the PayPal email in the payment section.

  5. Save the changes.

Once the email is saved, that partner can receive PayPal payouts whenever your portal uses the PayPal workflow described above.