PRICING

PartnerPortal.io Terms of Service

Effective Date: February 15, 2026

These Terms of Service (“Terms”) govern your access to and use of the PartnerPortal.io services (“Services”) provided by PartnerPortal LLC (“PartnerPortal,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms.

These Terms incorporate by reference additional legal policies made available on our website, including our Privacy Policy and Data Processing Agreement (“DPA”). Those documents form part of this Agreement and apply where relevant to your use of the Services.

1. Services Overview

PartnerPortal provides software that enables customers to create and manage partner portals, workflows, and integrations.

We may modify, improve, or discontinue features of the Services from time to time.

2. Accounts and Responsibilities

You are responsible for:

  • maintaining the confidentiality of account credentials;
  • all activities occurring under your account;
  • ensuring authorized access to your account.

You agree to provide accurate and current information.

3. Customer Data

You retain all ownership rights in data, content, and information submitted to the Services (“Customer Data”).

PartnerPortal processes Customer Data solely to provide, secure, and support the Services, subject to these Terms, the Privacy Policy, and the DPA.

You represent that you have all necessary rights and permissions to upload and process Customer Data through the Services.

4. Acceptable Use

You agree not to:

  • use the Services in violation of applicable law;
  • interfere with or disrupt service operation;
  • attempt unauthorized access;
  • transmit malicious code or harmful content;
  • use the Services in a way that infringes third-party rights.

5. Fees and Billing

Access to certain Services requires payment of fees as described in your subscription or order.

Fees are billed in advance unless otherwise stated and are non-refundable except where required by law.

We may update pricing upon reasonable notice.

6. Suspension and Termination

We may suspend or terminate access to the Services if:

  • fees remain unpaid;
  • you materially breach these Terms;
  • continued access presents security, legal, or operational risk.

You may stop using the Services at any time.

Termination does not relieve payment obligations accrued before termination.

7. Intellectual Property

PartnerPortal retains all rights, title, and interest in and to the Services, including related software, trademarks, and technology.

Except for the limited right to use the Services under these Terms, no rights are granted to you.

8. Privacy and Data Processing

Our handling of personal data is governed by:

  • our Privacy Policy; and
  • our Data Processing Agreement (DPA), where applicable.

Both documents are incorporated into these Terms by reference.

9. Disclaimers

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, PartnerPortal disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free operation.

10. Limitation of Liability

To the maximum extent permitted by law:

  • PartnerPortal and its suppliers shall not be liable for indirect, incidental, special, consequential, or punitive damages;
  • total aggregate liability arising from or related to the Services shall not exceed the amount paid by you to PartnerPortal during the twelve (12) months preceding the claim.

These limits apply regardless of legal theory and whether or not a remedy fails of its essential purpose.

11. Indemnification

You agree to indemnify and hold PartnerPortal harmless from claims, damages, or expenses arising from:

  • your use of the Services;
  • violation of these Terms;
  • Customer Data or content uploaded by you.

12. Changes to Terms

We may update these Terms from time to time. Material updates will be communicated through the Services or website.

Continued use after updates constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

14. Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement (DPA), constitute the entire agreement between the parties regarding the Services.